Contact Us
You can contact the Top Crypto Casinos team about our reviews, rankings, factual errors or editorial questions. This page explains what we can help with, what to include in your message, and where to go instead if your question is about a casino account or a payout.
Age and responsibility: this site is for adults only. The minimum age is 18 or 21 depending on the casino and your state's rules. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators. See our Responsible Gambling page for more.
What you can contact us about
We are an independent comparison site. We are not a casino and we don't hold your funds. These are the topics we can help with:
- Corrections: a bonus term, supported coin, licensing detail or other fact on our pages looks out of date or wrong.
- Review feedback: you think a ranking or write-up misses something that matters, such as withdrawal conditions or verification rules.
- Questions about our method: how we assess operators, what our editorial ratings mean, or how we handle commercial relationships.
- Business and partnership inquiries: to be considered for coverage. Commercial relationships do not buy ranking position.
- Site problems: a broken link, a page that won't load, or a privacy request about this website.
What we can't help with
We can't resolve disputes with any casino. We don't process deposits or withdrawals, and we can't recover funds, reverse a blockchain transaction or reopen a closed account. We also can't give legal or tax advice.
If you have an account problem, contact the casino's own support team first. Keep your username, the date, the coin and network used, the amount, and the transaction hash (TXID) from a block explorer. Screenshots of the casino's terms at the time also help.
How to write a useful message
- Name the page and the casino you are asking about.
- Quote the statement you think is wrong, or describe the issue.
- Add a source if you have one, such as the casino's current terms or a licensing notice.
- Tell us the date you saw it, since bonus terms and coin support change often.
Please don't send private keys, seed phrases, passwords or full ID documents. We will never ask for them.
What happens after you write
We read factual corrections and check them against the casino's published terms and the details we have verified. If a claim is confirmed, we update the page and the date shown at the top. We can't promise a reply time or an outcome for every message. Our About Us page explains who we are and how we work.
Casinos we cover
You may be writing about one of the operators we rank: BetPanda, CoinCasino, Cryptorino, Blockbet, BC Game, Winna, Thrill, Hyperlucky, Cybet or Wild.io. Our ratings are editorial opinions, not customer-review scores. Bonuses change, and each one carries wagering requirements, time limits and eligibility rules. Check the casino's current terms before you deposit.
Legal status and your responsibility
There is no federal legalization of online casinos in the US. Regulated online casinos exist only in a handful of states and don't run on crypto. Crypto casinos serving US players are almost always offshore, licensed in places like Curaçao or Anjouan rather than by a US regulator. That puts them in a legal grey area. Check your own state's laws, and note that some operators restrict certain states.
Crypto prices can also move sharply, so the dollar value of your balance can fall as well as rise. Gambling winnings and crypto gains may be taxable, so consult a qualified tax professional. Read our Terms and Conditions for how this website's content may be used.